Privacy Policy

Bambuza Hospitality Group (“Bambuza,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard personal information when you engage with us through our restaurants, websites, wholesale programs, or packaged food products.

1. Information We Collect

We collect the following categories of personal information:
- Identifiers: Name, email address, phone number, postal address
- Transaction Details: Purchases, payment method (via third parties), location of transaction
- Business Information: Contact details and business credentials for wholesale partners
- Device & Usage Data: IP address, browser type, device ID, and browsing activity
- Marketing Preferences: Information you provide in forms, surveys, or loyalty sign-ups

2. Use of Information

We use personal information to:
- Fulfill orders and provide customer service
- Communicate about products, services, and promotions
- Improve our website, services, and offerings
- Support our wholesale and restaurant operations
- Comply with legal obligations and prevent fraud

3. Sharing of Information

We may share your information with:
- Service providers (e.g., payment processors, IT support, delivery services)
- Wholesale logistics partners for fulfillment and coordination
- Government entities if required by law or to protect our legal interests

We do not sell your personal information or share it for cross-context behavioral advertising.

4. Your California Privacy Rights

If you are a California resident, you may request:
- Access to your personal information
- Deletion of your personal information (subject to legal exceptions)
- Correction of inaccurate information
- Disclosure of categories of personal information collected and shared

You may submit a request by contacting us at:
info@bambuza.com or writing to:
Bambuza Hospitality Group
4123 NE Columbia Blvd
Portland, OR 97211

We will confirm your request and respond in accordance with applicable law.

5. Cookies and Analytics

Our website uses cookies and analytics tools to understand traffic and usage. You may disable cookies in your browser settings, though certain features may not function properly.

6. Data Security

We implement reasonable safeguards to protect your data. However, no system is perfectly secure. We recommend using caution when submitting personal data online.

7. Children’s Privacy

We do not knowingly collect data from children under 13. If we learn we have inadvertently collected such data, we will delete it promptly.

8. Changes to this Policy

We may update this policy periodically. Updates will be posted here with a new effective date.

9. Contact Us

For questions or to exercise your privacy rights, please contact:
info@bambuza.com
Bambuza Hospitality Group
4123 NE Columbia Blvd
Portland, OR 97211

Third-Party Service Providers

These vendors are contractually obligated to protect your information and are bound by written Data Processing Agreements (DPAs) to use personal data only as necessary to perform services on our behalf, in compliance with applicable data protection laws.

We may share your personal information with trusted third-party vendors that help us operate our business. These include:
- Payment processors (e.g., for secure transactions)
- Email service providers (e.g., for newsletters or order confirmations)
- Web hosting and analytics services (e.g., to improve site performance)
- Fulfillment and logistics partners (for product delivery)

These vendors are contractually required to protect your information and may only use it to perform specific services on our behalf.

Effective Date: April 24, 2025

Last Updated: April 24, 2025